Advante Consulting Pte Ltd Data Protection Policy

Introduction

Advante Consulting Pte. Ltd. (“Advante”, “we” or “us”) takes the privacy of your information seriously. This Privacy Policy applies to the advanteconsulting.com website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using the Website, you consent to the data practices described in this statement.

A. MAIN DATA PROTECTION POLICY

Advante Consulting Pte. Ltd. (“Advante” or “we”) will collect, use or disclose personal data for reasonable business purposes only if there is consent or deemed consent from the individual and information on such purposes have been notified. We may also collect, use or disclose personal data if it is required or authorised under applicable laws.

1. COLLECTION OF PERSONAL DATA

We collect personal data from clients, customers, business contacts, partners, personnel, contractors and other individuals. Such personal data may be provided to us in forms filled out by individuals, face to face meetings, email messages, telephone conversations, through our websites or provided by third parties. If any individuals contact us, we may keep a record of that contact.

We collect these personal data when it is necessary for business purposes or to meet the purposes for which the individuals have submitted the information.

We will only collect, hold, process, use, communicate and/or disclose such personal data, in accordance with this policy. If any party is acting as an intermediary or otherwise on behalf of a third party individual or supplying us with information regarding a third party individual (such as a friend, a colleague, an employee etc), such intermediary party undertakes that you are an authorised representative or agent of such third party individual and that you have obtained all necessary consents from such third party individual to the collection, processing, use and disclosure by us of their personal data. Because we are collecting the third party individual’s data from you, you undertake to make the third party individual aware of all matters listed in this policy preferably by distributing a copy of this policy to them or by referring them to our website.

2. USE OF PERSONAL DATA

We use personal data for the following purposes:

to provide our services;
to respond to the individual’s request or for the purposes for which it was provided to us as stated at the time of the collection (or as is obvious from the context of collection);
to maintain contact with clients and other contacts;
to keep clients and other contacts informed of the services we offer, industry developments, service offerings, seminars and other events we are holding, that may be of interest to them;
for general management and reporting purposes, such as invoicing and account management;
for recruitment purposes;
for purposes related to the employment of our personnel and providing internal services to our personnel; and
all other purposes related to our business.

Any individual may choose to unsubscribe from mailing lists, registrations, or elect not to receive further marketing information from us by contacting us, or if we have contacted such individual by email, to notify us. Such requests will be processed within 28 days.

3. DISCLOSURE AND TRANSFER OF PERSONAL DATA TO THIRD PARTIES AND OUTSIDE OF SINGAPORE

By registering with us and/or using our services, you authorise us to use and disclose your information in Singapore, and transfer any of such information out of Singapore to other countries where we or our respective service providers (including data storage service providers) operate for the purposes mentioned above in Section 3 and when required by law. We will at all times ensure that your information is transferred in accordance with this Policy and protected in accordance with any applicable laws on personal data protection (including, but not limited to, the PDPA).

4. ACCESS TO AND CORRECTION OF PERSONAL DATA

Upon request, we will provide the individual with access to their personal data or other appropriate information on their personal data in accordance with the requirements of the PDPA.

Upon request, we will correct an error or omission in the individual’s personal data that is in our possession or control in accordance with the requirements of the PDPA.

We may charge for a request for access in accordance with the requirements of the PDPA.

5. WITHDRAWAL OF CONSENT

Upon reasonable notice being given by an individual of his withdrawal of any consent given or deemed to have been given in respect of our collection, use or disclosure of his personal data, we will inform the individual of the likely consequences of withdrawing his consent. We will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the personal data unless it is required or authorised under applicable laws.

6. ACCURACY OF PERSONAL DATA

We will make a reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.

7. SECURITY AND PROTECTION OF PERSONAL DATA

We have implemented generally accepted standards of technology and operational security to protect the personal data in our possession or under our control and to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Only authorised personnel are provided access to personally identifiable information and these personnel have agreed to ensure confidentiality of this information.

8. RETENTION OF PERSONAL DATA

We will cease to retain personal data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

9. PRIVACY ON OUR WEBSITES

This Policy also applies to any personal data we collect via our websites. Cookies may be used on some pages of our websites. “Cookies” are small text files placed on your hard drive that assist us in providing a more customised website experience. Cookies are now used as a standard by many websites to improve users’ navigational experience. If individuals are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the site may be impaired. After termination of the visit to our site, a visitor can always delete the cookie from his system if he wishes.

Because we want visitors’ website experience to be as informative and resourceful as possible, we may provide a number of links to third party websites. We assume no responsibility for the information practices of these third party websites that visitors are able to access through ours. When a visitor to our website links to these third party websites, our privacy practices no longer apply. We encourage visitors to review each website’s privacy policy before disclosing any data.

10. DATA PROTECTION OFFICER

If an individual believes that information we hold about him is incorrect or out of date, or if an individual has concerns or further queries about how we are handling his personal data, or any problem or complaint about such matters, please contact us at info@advanteconsulting.com.

11. MODIFICATIONS

We reserve the right to modify or amend this Policy at any time.

B. RECRUITMENT DATA PROTECTION POLICY

Advante Consulting Pte. Ltd. (“Advante” or “we”) believe that privacy is an important individual right and this policy provides information regarding our use and disclosure of personal data collected from individuals including via our websites for recruitment purposes.

1. WHY DO WE COLLECT PERSONAL DATA?

As part of our recruitment process, we collect necessary personal data about you to consider you for employment with our Company. During the course of the recruitment and selection process, we may request further information about you to assess your suitability for positions with our Company. In doing so, we only collect personal data that is necessary for recruitment decisions. The procedures used by the Company to gather further information about you might include:

selection interviews;
assessment centres;
written skills tests;
referee reports;
security vetting; and
necessary pre-employment activities.

References from your current or former employer(s) or other sources will only be obtained with your consent. In some cases, pre-employment checking may be necessary. Any checking is "tailor-made" and the extent and nature of information sought is no more than is justified by the particular position being filled. Failure to provide requested information may influence the processing and outcome of your application.

2. HOW DO WE USE PERSONAL DATA?

We use the personal data for the following purposes:

managing your application(s) for employment and managing your candidate profile;
evaluating your suitability for employment with Advante (including for example providing your personal information to third parties to conduct background checks);
sending you email notifications and other announcements, requesting additional information, or otherwise contacting you about your candidacy; and
relating to any other purposes for which you provided the information to Advante.

We will not collect or use personal data in ways other than as described in this policy unless we have obtained your consent. In some cases, we may specifically request a consent form to be signed. In other cases, consent may be implied (for instance, you give us information after being fully advised of how it will be used).

3. COOKIES AND LOG FILES

This policy also applies to any personal data we collect via our websites. Cookies may be used on some areas of our website. “Cookies” are small text files placed on your hard drive that assist us in providing a more customised website experience. Cookies are now used as a standard by many websites to improve users' navigational experience. If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the site may be impaired. After termination of the visit to our site, you can always delete the cookie from your system if you wish.

In order to properly manage our website and related email services, we may anonymously log information on our operating systems about the number and duration of visits to our website and identify categories of visitors by items such as domains and browser types, and to track document identification number by way of email acknowledgement or return receipt. These statistics are reported in the aggregate to our webmaster and system administrators. In addition, site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.

4. DISCLOSURE OF PERSONAL DATA

Your personal data will be used only by staff directly involved in the recruitment process. Information will not be disclosed to third parties except when required by law, when we have your consent or in cases where the third party is a contractor or supplier whom we have engaged specifically to assist with our Company's activities. All such contractors will be bound contractually to keep all information confidential.

5. HOW IS THIS INFORMATION SECURED?

We have implemented generally accepted standards of technology and operational security in order to protect your personal information from loss, misuse or destruction.

6. HOW LONG IS INFORMATION KEPT?

Because Advante must process your personal data in order to consider you for a position as part of the recruitment process, if you revoke your consent, Advante may need to terminate your application. Advante may retain certain information related to your application for a reasonable but limited period to meet applicable legal or records retention requirements. To request us to delete your personal data submitted to Advante whether through our websites or otherwise, please send your request to info@advanteconsulting.com.

Access to your personal data can be made by request to us unless granting access would infringe another person's privacy. If you wish to gain access to your personal data, please send your request to info@advanteconsulting.com.

7. CORRECTION AND CONCERNS

If you believe that the information we hold about you is incorrect, if you have concerns about how we are handling your personal data, or if you changed your mind about our usage of your data, please email us at info@advanteconsulting.com and we will try to resolve those concerns.

8. CHANGES TO THE RECRUITMENT DATA PROTECTION POLICY

Advante reserves the right to modify or amend this policy at any time and for any reason.

9. CONTACT OUR PRIVACY OFFICE

We welcome your enquiries or comments about our Recruitment Data Protection Policy and any queries or concerns that you may have about this website.

C. MARKETING DATA PROTECTION POLICY

1. WHY DO WE COLLECT PERSONAL DATA AND HOW DO WE USE IT?

The personal data submitted to Advante will be used by us for the purposes of any relevant promotional activities organised by Advante such as, but not limited to, seminars, Company events and news alerts on publications. We may also send you communications from time to time, for example, to advise you of filing due dates or ask you to participate in surveys which may be of interest to you. By submitting the information in this website, you acknowledge that you have consented to our processing data in accordance with the privacy statement for the purposes described.

2. RETENTION OF PERSONAL DATA

Personal data which is kept by Advante will be destroyed after a reasonable period from the time when it becomes outdated or is no longer required for the purpose for which it was collected or when we receive your request to delete it.

3. HOW IS THIS PERSONAL DATA SECURED?

The personal data submitted to Advante is stored in our contacts database or similar system and is available to only authorised staff and contractors.

4. ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to access, delete or correct your personal data provided to us or if you have any concerns about how we handle information about you, please send your request to us at info@advanteconsulting.com.

Upon request, we will provide the individual with access to their personal data or other appropriate information on their personal data in accordance with the requirements of the PDPA.

Upon request, we will correct an error or omission in the individual’s personal data that is in our possession or control in accordance with the requirements of the PDPA.

We may charge for a request for access in accordance with the requirements of the PDPA.

5. WITHDRAWAL OF CONSENT

6. DISCLOSURE OF DATA TO THIRD PARTIES

The personal data submitted will not be disclosed to third parties except when required by law, when we have your explicit consent or in cases where the third party is a contractor or supplier whom we have engaged specifically to assist with the Company’s activities. All such contractors will be bound contractually to keep all information confidential.

7. CONTACT OUR DATA PROTECTION OFFICER

If an individual believes that information we hold about him is incorrect or out of date, or if an individual has concerns or further queries about how we are handling his personal data, or any problem or complaint about such matters, we welcome you to contact us by sending an email to info@advanteconsulting.com.